THE ANSWERS YOU NEED

FAQ

WHAT IS YOUR RETURN POLICY?

Please ensure that measurements are taken accurately. Returns can be accepted and must be unused, unworn, unwashed, are stock items, are able to be resold and received within 10 days of delivery. We will work hard to ensure that your garment fits you. Custom made garments will be considered for returns on an individual basis. Please carefully read the descriptions and e-mail us with any questions prior to placing an order.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept, Visa, Mastercard, and Paypal.

WHAT IS YOUR SHIPPING POLICY?

The Shipping Policy is for all 10 Provinces within Canada. For order under $150.00 before HST, shipping is $12.00 plus HST. For order less than $250.00 before HST, shipping is $8.00 plus HST. Orders over $250.00 before HST, shipping is free. All shipping is to non residential addresses and has non specific delivery date.


Please e-mail for expedited freight costs.

 

Giroux Imperial Robes

522 Montreal Rd.
Ottawa, ON K1K 0T9

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